Please allow 1-2 days for order processing. We ship via USPS, with delivery times depending on your selected shipping method. Free Standard Shipping typically arrives within 2-5 days, Priority Shipping within 1-3 days, and Priority Express is delivered within 1-2 days.

We currently ship within the USA. While we do not offer international shipping at this time, we plan to expand our shipping services worldwide in the future. Stay tuned for updates on international availability.

We offer Free Standard Shipping on all orders. Priority Shipping is available for $10, and Priority Express is available for $25. Shipping options can be selected at checkout.

Every order includes a tracking number, which will be provided in your confirmation email once your order has shipped. You can use this tracking number to monitor the status of your delivery.

You may request a cancellation or update on your order as long as it has not yet been packed or shipped. We will make every effort to accommodate your request. To modify or cancel your order, please contact us at support@alanhammond.com as soon as possible.

If your order does not arrive within the estimated delivery time, please contact us at support@alanhammond.com, and we will promptly assist you in resolving the issue.

If you receive a damaged or defective item, please contact us at support@alanhammond.com and include the following information:

• Your order number
• Photos of the damaged or defective item
• A brief description of how the item arrived (e.g., damaged packaging)
• When you noticed the issue (e.g., upon arrival, the next day)

We will review your request as quickly as possible and work to resolve the issue.

We accept returns on unused and unworn items within 14 days of delivery. For full details on our return policy, please visit our Returns Form

To initiate a return, please follow the instructions provided on our Return Form. If you need further assistance, contact us at support@alanhammond.com.

We do not offer exchanges at this time. If you would like a different item, you may return your purchase and place a new order.

Refunds are processed once the returned item has been received and inspected. Please allow up to 14 business days for the refund to be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

Our stock is updated regularly. If an item is currently unavailable, we recommend checking back later or signing up for notifications to be informed when it’s back in stock.

Yes! You can sign up for our waiting list to receive a notification when the item becomes available again.

Our frames are crafted from the finest Italian cellulose acetate, reinforced with German-made premium wires and hinges for superior durability. The lenses are made from Columbia Resin CR-39® or Nylon.

Our glasses are handmade in China. We work closely with skilled artisans with decades of experience and state-of-the-art facilities to ensure every piece meets our rigorous standards of excellence, precision, and durability. 

Cellulose acetate is a plant-based polymer derived from renewable resources, wood pulp, and cotton fiber. Acetate is known for its lightweight feel, durability, flexibility, and rich color. This exceptional material creates frames that are comfortable to wear, easy to adjust, hypoallergenic, and long-lasting.

CR-39® (Columbia Resin 39) was originally developed in 1940 by PPG Industries for military applications, including aircraft windshields and fuel tanks. The name CR-39® comes from Columbia Resin, batch 39, the specific formulation that proved ideal for optical use. Recognized for its exceptional optical clarity, CR-39® provides the best color and vision clarity next to mineral glass, while being half the weight and 10 times more shatter-resistant. Additionally, CR-39® is naturally scratch-resistant, making it a preferred choice for premium eyewear

Nylon lenses, also known as polyamide lenses, are high-performance sunglass lenses crafted from a lightweight, flexible, and impact-resistant material that delivers excellent optical clarity. With superior shock resistance and a high Abbe value, they provide crisp vision with minimal distortion and enhanced protection, making them a preferred choice in both fashion and luxury eyewear.

Lens categories classify sunglasses based on their tint darkness and light transmission levels.

• Category 0 – Clear or very light tint, ideal for indoor or low-light conditions.
• Category 1 – Light tint, suitable for overcast days with minimal sun exposure.
• Category 2 – Medium tint, good for everyday wear with moderate sunlight.
• Category 3 – Dark tint, offering strong sun protection, ideal for bright outdoor conditions.
• Category 4 – Very dark tint, designed for extreme sun exposure, such as high-altitude or water environments. (Not suitable for driving.)

The size of your glasses is typically indicated on the inside of the temple arm, represented by three numbers (xx-xx-xxx). The first number refers to the lens width, which measures the width of one lens at its widest point. The second number represents the bridge width, indicating the distance between the lenses. The third number is the temple length, which measures the length of the arms from the frame to the ear.

A well-fitting frame should sit comfortably on your face without feeling too tight or too loose. To find your best fit, compare the measurements on the inside of the temple arm (xx-xx-xxx) with a pair of glasses you already own.

You can also utilize our virtual try-on tool, which allows you to see how the frames will look on your face before making a purchase.

The Virtual Try-On tool is a third-party, AR-powered technology designed to make finding your perfect pair of glasses effortless and interactive. It allows you to instantly preview different frames and styles from the comfort of your phone, tablet, or desktop.

Simply tap the ‘Virtual Try-On’ button to see frames in real-time through your device camera. The tool utilizes precise biometric scaling and pupillary distance (PD) measurement to ensure your glasses fit properly and that the lenses are aligned correctly. 

We do not currently offer prescription lenses, but we plan to introduce them in the future. Stay tuned for updates!Our sunglasses are designed to accommodate prescription lenses. If you need a prescription, we recommend visiting an authorized optician who can assist you with your prescription lens fitting.

To maintain the quality and longevity of your sunglasses, follow these care guidelines:

• Cleaning: Use a microfiber cloth and a lens-safe cleaning solution to gently wipe the lenses. Avoid abrasive materials and harsh chemicals, such as paper towels, clothing, household cleaners, or alcohol-based products.
• Storage: Always keep your sunglasses in a protective case when not in use to prevent scratches and accidental damage.
• Avoid Extreme Temperatures: Prolonged exposure to high heat, such as leaving your sunglasses in a hot car, can warp the frame or affect the lens coating.

All ALAN HAMMOND frames are covered by a one-year limited warranty, effective from the date of purchase. This warranty protects against manufacturing defects in materials and workmanship under normal use.

Our warranty covers manufacturing defects that arise during normal use within the one-year warranty period. This includes structural issues with the frame, hinges, or lenses that are not caused by accidental damage, misuse, or improper care.

Our warranty does not cover damage resulting from accidents, improper handling, unauthorized repairs, or normal wear and tear. Scratches on lenses, discoloration from chemical exposure, and damage caused by excessive heat or moisture are not considered manufacturing defects and are therefore not covered. Lost or stolen items are also not covered under the warranty.

To file a warranty claim, please email support@alanhammond.com with the following details:

• Order number
• Shipping address
• Full name
• Description of the issue
• Photos of the product showing the defect

Once your claim is received, our team will assess the issue and inspect your product. When the evaluation is complete, we will contact you with the outcome of your claim. If approved, we will offer one of the following resolutions:

• Repair using replacement parts (if available)
• Replacement of the product (if available)
• Refund if repair or replacement is not possible

Yes, we do! We’re excited to partner with individuals and businesses who share our passion and vision. Our affiliate program offers competitive commissions and exclusive benefits for promoting our premium collection. To learn more about the program, including how to join and its terms, please visit our Affiliate Program Page